Privacy Policy

1. Information We Collect

Spry Saga ("we," "our," or "us") collects information you provide directly to us when you:

• Contact us through our website contact form
• Subscribe to our newsletter or blog updates
• Request our services or consultations
• Participate in our training programs
• Communicate with us via email or phone

Personal Information

The types of personal information we may collect include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (job title, company, industry)
• Conference and presentation details
• Payment information for our services
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website and search terms
• Device information and operating system

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our presentation consulting services
• Respond to your inquiries and provide customer support
• Send you updates about our services and industry insights
• Improve our website and services
• Process payments and manage billing
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our business
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition

Service Providers

We may share your information with trusted third-party service providers who help us deliver our services, including:

• Payment processors
• Email marketing platforms
• Website hosting and analytics providers
• Customer support tools

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data transmission (SSL/TLS)
• Secure server infrastructure
• Regular security audits and updates
• Limited access to personal information

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Contact form submissions: 3 years
• Client records: 7 years after service completion
• Newsletter subscriptions: Until you unsubscribe
• Website analytics: 26 months

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Objection: Object to our processing of your personal information
• Withdrawal: Withdraw consent for data processing

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

8. International Data Transfers

As an Australian company, your information is primarily processed and stored in Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian Privacy Principles.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

12. Australian Privacy Principles

This Privacy Policy is designed to comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We are committed to protecting your privacy in accordance with Australian privacy laws and regulations.